Terms and conditions
Last updated: October 4, 2026
These terms are the agreement between you and JoDate for using the JoDate website and mobile app. By creating an account or using JoDate, you agree to them. If you do not agree, please do not use JoDate.
1. Who can use JoDate
You must be at least 18 years old and legally able to agree to these terms. You may only have one personal account. Wedding businesses use a separate vendor account.
2. Your account
Keep your password private — you are responsible for everything done with your account. The information on your profile must be true and about you. Photos must be of you and must not include nudity, violence or other people without their permission.
3. How you must behave
You must not:
- Ask other members for money, gifts, bank details or investments, or promote any business, scheme or website
- Harass, threaten, insult or discriminate against anyone
- Pretend to be someone else, or create a fake or duplicate account
- Send sexual content, or content involving anyone under 18
- Use JoDate for prostitution, escort services or any illegal activity
- Copy members' photos or information, or use bots or scripts on JoDate
We may remove content, limit, suspend or close any account that breaks these rules, with or without warning.
4. Meeting people safely
JoDate does not run criminal background checks, and a verification badge only means a member passed our selfie or ID check. You are responsible for your own safety. Meet in public places, tell a friend where you are going, and never send money to someone you have not met. Report anyone who asks you for money.
5. Paid features
JoDate is free to join. Some features cost money: Premium, Boost, message credits, gifts, picture and profile locks, wallet top-ups, and wedding vendor plans. Prices are shown before you pay. Premium, Boost and vendor plans last for the period shown and then end unless you buy again.
6. No refunds
All payments on JoDate are final. Once you have paid, there are no refunds and no money back — including for Premium, Boost, message credits, gifts, locks, wallet top-ups and wedding vendor plans, whether or not you use them, and whether you paid by card, PayPal, wallet or offline transfer.
Unused time on Premium, Boost or a vendor plan is not refunded if you stop using JoDate, delete your account, or your account is suspended or closed for breaking these terms. Money in your wallet cannot be withdrawn, exchanged for cash or moved to another account, and is lost if your account is deleted or closed.
If a payment was taken but the feature was not added to your account because of a technical fault on our side, contact us and we will add what you paid for. This does not affect any rights you have under the law of your country that cannot be excluded.
7. Wedding vendors
Wedding vendors are independent businesses. JoDate is not part of any agreement between you and a vendor, and is not responsible for their services, prices, quality or conduct. A "Verified vendor" badge only means the business owner's claim to the listing was checked. Vendors must keep their listings truthful and answer quote requests honestly.
8. Content you post
You keep ownership of the photos and text you post. By posting them, you allow JoDate to show them on the website and in the app to run the service. Do not post anything you do not have the right to share.
9. Our content
The JoDate name, logo, design and software belong to JoDate and may not be copied without permission.
10. Ending your account
You can delete your account at any time. We may suspend or close accounts that break these terms or put other members at risk. Sections about payments, refunds and liability continue to apply after your account ends.
11. Limits of our responsibility
JoDate is provided as it is. We do not promise that you will find a match, or that the service will always be available or free of errors. To the extent the law allows, JoDate is not liable for losses caused by other members, wedding vendors, or your meetings with them, and our total liability to you is limited to the amount you paid us in the last 12 months.
12. Changes to these terms
We may update these terms. When we make important changes we will tell you on the website or in the app. If you keep using JoDate after that, you accept the new terms.
Contact
Questions about these terms can be sent via our contact page.