Privacy policy

Last updated: October 4, 2026

This policy explains what information JoDate collects, why we collect it, who can see it and the choices you have. By using JoDate on the website or the mobile app, you agree to this policy.

1. Who this policy covers

It covers everyone who uses JoDate: members, wedding vendors and visitors. JoDate is only for adults aged 18 and over. We do not knowingly collect information from anyone under 18, and we delete such accounts when we find them.

2. Information you give us

Account details: your name, email address, password (stored encrypted) and date of birth
Profile details: gender, photos, bio, interests, location, and any personal details you choose to add, such as occupation, education, height, religion, relationship status, children, tribe or ethnic group, languages and traditions
Verification: the selfie or identity document you send to get verified
Messages, gifts, interests, favourites and reports you send to other members or to us
Payment information: what you bought, how much and when. Card details are entered on the payment provider's page (Paystack, Flutterwave or PayPal) — we never see or store your full card number
Wedding vendors: business name, contact details, location, prices, services and photos
Anything you send through the contact form

3. Information collected automatically

When you were last active and which profiles you viewed (members can see who viewed them)
Device and log information such as IP address, browser or phone type, and the pages you use
A push notification token, if you allow notifications in the app
Cookies needed to keep you signed in and to remember your settings

4. How we use your information

To run your account and show your profile to other members
To suggest people, show compatibility and let you search by place, tribe or language
To deliver messages, gifts and notifications
To process payments and give you what you bought
To verify members and keep the community safe, including scanning messages for scam patterns and reviewing reports
To answer your questions and send important emails about your account or payments
To understand how JoDate is used and improve it

5. Who can see your information

Other members see your public profile: first name, age, photos, location and the details you choose to fill in. They never see your email address, password, wallet balance or verification documents
If you lock your picture or profile, members only see it after you approve their request
Our team can see your account when reviewing profiles, reports, verifications, payments and support requests
Payment providers receive what they need to take your payment
We may share information if the law requires it, or to protect someone's safety
We do not sell your personal information

6. Selfies and identity documents

Verification selfies and documents are stored privately. They are only seen by our team to check that you are who you say you are, and are never shown on your profile.

7. How long we keep information

We keep your information while your account is open. When you delete your account, your profile is removed from JoDate. We may keep limited records, such as payment records, for as long as the law requires, and information connected to reports of serious misconduct to protect other members.

8. Your choices

Edit or remove profile details at any time from Edit Profile
Lock your picture or profile so only approved members can see it
Block or report anyone
Turn off push notifications in your phone settings
Delete your account at any time from Settings on the website, or Help, legal & settings in the app
Ask us for a copy of your information, or to correct or delete it, through the contact page

9. Security

We use encrypted connections (HTTPS), encrypted passwords and restricted access for our team. No system is perfectly secure, so please use a strong password and never share it.

10. Changes to this policy

We may update this policy. When we make important changes we will tell you on the website or in the app. The date at the top shows when it last changed.

Contact

Questions about this policy can be sent to us via our contact page.